Standard set
Hospitality, Tourism, and Recreation
Standards
Showing 288 of 288 standards.
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Knowledge and Performance
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Pathway Standards
A.
Anchor Standard
Academics
2.0
Anchor Standard
Communications
3.0
Anchor Standard
Career Planning and Management
4.0
Anchor Standard
Technology
5.0
Anchor Standard
Problem Solving and Critical Thinking
6.0
Anchor Standard
Health and Safety
7.0
Anchor Standard
Responsibility and Flexibility
8.0
Anchor Standard
Ethics and Legal Responsibilities
9.0
Anchor Standard
Leadership and Teamwork
10.0
Anchor Standard
Technical Knowledge and Skills
11.0
Anchor Standard
Demonstration and Application
A.
Food Science, Dietetics, and Nutrition
B.
Food Service and Hospitality
C.
Hospitality, Tourism, and Recreation
2.1
Performance Indicator
Recognize the elements of communication using a sender–receiver model.
2.2
Performance Indicator
Identify barriers to accurate and appropriate communication.
2.3
Performance Indicator
Interpret verbal and nonverbal communications and respond appropriately.
2.4
Performance Indicator
Demonstrate elements of written and electronic communication such as accurate spelling, grammar, and format.
2.5
Performance Indicator
Communicate information and ideas effectively to multiple audiences using a variety of media and formats.
2.6
Performance Indicator
Advocate and practice safe, legal, and responsible use of digital media information and communications technologies.
3.1
Performance Indicator
Identify personal interests, aptitudes, information, and skills necessary for informed career decision making.
3.2
Performance Indicator
Evaluate personal character traits such as trust, respect, and responsibility and understand the impact they can have on career success.
3.3
Performance Indicator
Explore how information and communication technologies are used in career planning and decision making.
3.4
Performance Indicator
Research the scope of career opportunities available and the requirements for education, training, certification, and licensure.
3.5
Performance Indicator
Integrate changing employment trends, societal needs, and economic conditions into career planning.
3.6
Performance Indicator
Recognize the role and function of professional organizations, industry associations, and organized labor in a productive society.
3.7
Performance Indicator
Recognize the importance of small business in the California and global economies.
3.8
Performance Indicator
Understand how digital media are used by potential employers and postsecondary agencies to evaluate candidates.
3.9
Performance Indicator
Develop a career plan that reflects career interests, pathways, and postsecondary options.
4.1
Performance Indicator
Use electronic reference materials to gather information and produce products and services.
4.2
Performance Indicator
Employ Web-based communications responsibly and effectively to explore complex systems and issues.
4.3
Performance Indicator
Use information and communication technologies to synthesize, summarize, compare, and contrast information from multiple sources.
4.4
Performance Indicator
Discern the quality and value of information collected using digital technologies, and recognize bias and intent of the associated sources.
4.5
Performance Indicator
Research past, present, and projected technological advances as they impact a particular pathway.
4.6
Performance Indicator
Assess the value of various information and communication technologies to interact with constituent populations as part of a search of the current literature or in relation to the information task.
5.1
Performance Indicator
Identify and ask significant questions that clarify various points of view to solve problems.
5.2
Performance Indicator
Solve predictable and unpredictable work-related problems using various types of reasoning (inductive, deductive) as appropriate.
5.3
Performance Indicator
Use systems thinking to analyze how various components interact with each other to produce outcomes in a complex work environment.
5.4
Performance Indicator
Interpret information and draw conclusions, based on the best analysis, to make informed decisions.
6.1
Performance Indicator
Locate, and adhere to, Material Safety Data Sheet (MSDS) instructions.
6.2
Performance Indicator
Interpret policies, procedures, and regulations for the workplace environment, including employer and employee responsibilities.
6.3
Performance Indicator
Use health and safety practices for storing, cleaning, and maintaining tools, equipment, and supplies.
6.4
Performance Indicator
Practice personal safety when lifting, bending, or moving equipment and supplies.
6.5
Performance Indicator
Demonstrate how to prevent and respond to work-related accidents or injuries; this includes demonstrating an understanding of ergonomics.
6.6
Performance Indicator
Maintain a safe and healthful working environment.
6.7
Performance Indicator
Be informed of laws/acts pertaining to the Occupational Safety and Health Administration (OSHA).
7.1
Performance Indicator
Recognize how financial management impacts the economy, workforce, and community.
7.2
Performance Indicator
Explain the importance of accountability and responsibility in fulfilling personal, community, and workplace roles.
7.3
Performance Indicator
Understand the need to adapt to changing and varied roles and responsibilities.
7.4
Performance Indicator
Practice time management and efficiency to fulfill responsibilities.
7.5
Performance Indicator
Apply high-quality techniques to product or presentation design and development.
7.6
Performance Indicator
Demonstrate knowledge and practice of responsible financial management.
7.7
Performance Indicator
Demonstrate the qualities and behaviors that constitute a positive and professional work demeanor, including appropriate attire for the profession.
7.8
Performance Indicator
Explore issues of global significance and document the impact on the Hospitality, Tourism, and Recreation sector.
8.1
Performance Indicator
Access, analyze, and implement quality assurance standards of practice.
8.2
Performance Indicator
Identify local, district, state, and federal regulatory agencies, entities, laws, and regulations related to the Hospitality, Tourism, and Recreation industry sector.
8.3
Performance Indicator
Demonstrate ethical and legal practices consistent with Hospitality, Tourism, and Recreation sector workplace standards.
8.4
Performance Indicator
Explain the importance of personal integrity, confidentiality, and ethical behavior in the workplace.
8.5
Performance Indicator
Analyze organizational culture and practices within the workplace environment.
8.6
Performance Indicator
Adhere to copyright and intellectual property laws and regulations, and use and appropriately cite proprietary information.
8.7
Performance Indicator
Conform to rules and regulations regarding sharing of confidential information, as determined by Hospitality, Tourism, and Recreation sector laws and practices.
9.1
Performance Indicator
Define leadership and identify the responsibilities, competencies, and behaviors of successful leaders.
9.2
Performance Indicator
Identify the characteristics of successful teams, including leadership, cooperation, collaboration, and effective decision-making skills as applied in groups, teams, and career technical student organization activities.
9.3
Performance Indicator
Understand the characteristics and benefits of teamwork, leadership, and citizenship in the school, community, and workplace setting.
9.4
Performance Indicator
Explain how professional associations and organizations (such as FHA-HERO) and associated leadership development and competitive career development activities enhance academic preparation, promote career choices, and contribute to employment opportunities.
9.5
Performance Indicator
Understand that the modern world is an international community and requires an expanded global view.
9.6
Performance Indicator
Respect individual and cultural differences and recognize the importance of diversity in the workplace.
9.7
Performance Indicator
Participate in interactive teamwork to solve real Hospitality, Tourism, and Recreation sector issues and problems.
10.1
Performance Indicator
Interpret and explain terminology and practices specific to the Hospitality, Tourism, and Recreation sector.
10.2
Performance Indicator
Comply with the rules, regulations, and expectations of all aspects of the Hospitality, Tourism, and Recreation sector.
10.3
Performance Indicator
Construct projects and products specific to the Hospitality, Tourism, and Recreation sector requirements and expectations.
10.4
Performance Indicator
Collaborate with industry experts for specific technical knowledge and skills.
10.5
Performance Indicator
Define the principles of nutrition and their relationship to good health through the life cycle.
10.6
Performance Indicator
Define and identify the basic principles of food safety and sanitation and the proper techniques for preparing and serving food.
10.7
Performance Indicator
Apply the principles of food purchasing, food preparation, and meal management in a variety of settings.
10.8
Performance Indicator
Describe commonly accepted food customs as well as table setting, meal service, and etiquette practices of the United States and other cultures.
10.9
Performance Indicator
Identify the aspects of science related to food preparation, product development, and nutrition.
10.10
Performance Indicator
Describe food production, processing, and distribution methods and the relationship of those techniques to consumer food supply and nutrition.
10.11
Performance Indicator
Explain how to select, safely use, and efficiently care for facilities and equipment related to food product development, food preparation, dining, lodging, tourism, and recreation.
10.12
Performance Indicator
Assess the individual, family, and workplace factors that influence decisions related to health, leisure, and recreation at each stage of the life cycle and quality of life.
10.13
Performance Indicator
Explain how individuals apply strategies that enable them to manage personal, family, and work responsibilities to enhance productivity.
10.14
Performance Indicator
Demonstrate an understanding of how knowledge, skills, attitudes, and behaviors learned in Consumer and Family Studies can be transferred to advanced education and training or careers in Hospitality, Tourism, and Recreation.
11.1
Performance Indicator
Utilize work-based/workplace learning experiences to demonstrate and expand upon knowledge and skills gained during classroom instruction and laboratory practices specific to the Hospitality, Tourism, and Recreation sector program of study.
11.2
Performance Indicator
Demonstrate proficiency in a career technical pathway that leads to certification, licensure, and/or continued learning at the postsecondary level.
11.3
Performance Indicator
Demonstrate entrepreneurship skills and knowledge of self-employment options and innovative ventures.
11.5
Performance Indicator
Employ entrepreneurial practices and behaviors appropriate to Hospitality, Tourism, and Recreation sector opportunities.
11.5
Performance Indicator
Create a portfolio, or similar collection of work, that offers evidence through assessment and evaluation of skills and knowledge competency as contained in the anchor standards, pathway standards, and performance indicators.
A1.0
Pathway Standard
Demonstrate an understanding of key aspects of the food science, dietetics, and nutrition industry and the role of the industry in the local, state, national, and global economies.
A2.0
Pathway Standard
Identify important workforce and organizational management concepts.
A3.0
Pathway Standard
Demonstrate the application of primary standards and regulations for safe food handling and sanitation practices.
A4.0
Pathway Standard
Recognize the relationship of basic nutritional principles and concepts to the physical and emotional well-being of individuals.
A5.0
Pathway Standard
Demonstrate an understanding of the correlation of food and fitness to wellness.
A6.0
Pathway Standard
Identify the basics of community collaborative opportunities and methods of outreach in the field of nutrition, fitness, and wellness.
A7.0
Pathway Standard
Explain the basic principles of managing and operating food service outreach programs.
A8.0
Pathway Standard
Interpret the basic principles of chemistry and physics related to changes in foods and food products during preparation, processing, and preservation.
A9.0
Pathway Standard
Demonstrate an understanding of the basic principles of research and development, food analysis, and sensory evaluation in the field of food science and technology.
A10.0
Pathway Standard
Describe the fundamental concepts of marketing and public relations used in the dissemination of information about food science, dietetics, and nutrition.
B1.0
Pathway Standard
Demonstrate an understanding of major aspects of the food service and hospitality industry and the role of the industry in local, state, national, and global economies.
B2.0
Pathway Standard
Demonstrate the basics of safe work habits, security, and emergency procedures required in food service and hospitality establishments.
B3.0
Pathway Standard
Interpret the basic principles of sanitation and safe food handling.
B4.0
Pathway Standard
Analyze the basics of food service and hospitality management.
B5.0
Pathway Standard
Demonstrate an understanding of the basics of systems operations and the importance of maintaining facilities, equipment, tools, and supplies.
B6.0
Pathway Standard
Illustrate and apply the basics of food preparation and safety and sanitation in professional and institutional kitchens.
B7.0
Pathway Standard
Illustrate and apply the basics of baking, pastry, and dessert preparation and safety and sanitation in professional and institutional kitchens.
B8.0
Pathway Standard
Apply the knowledge and skills essential for effective customer service.
B9.0
Pathway Standard
Apply the basic procedures and skills needed for food and beverage service.
B10.0
Pathway Standard
Demonstrate and apply basic nutritional concepts in meal planning and food preparation.
B11.0
Pathway Standard
Demonstrate an understanding of the basic processes of costing and cost analysis in food and beverage production and service.
B12.0
Pathway Standard
Describe the fundamentals of successful sales and marketing methods.
C1.0
Pathway Standard
Demonstrate an understanding of the major aspects of the hospitality, tourism, and recreation industry (i.e. lodging, travel, and tourism; event planning; theme parks, attractions, and exhibitions; and recreation) and the industry's role in local, state, national, and global economies.
C2.0
Pathway Standard
Analyze the basic elements of workforce and organizational management, including the roles and responsibilities of effective management and employees in the industry.
C3.0
Pathway Standard
Apply the knowledge and skills essential for effective guest services in the hospitality, tourism, and recreation industry sector.
C4.0
Pathway Standard
Describe the fundamentals of successful sales and marketing methods.
C5.0
Pathway Standard
Demonstrate an understanding of the basics of systems operations and the importance of maintaining facilities, equipment, tools, and supplies.
C6.0
Pathway Standard
Implement procedures for common types of financial transactions.
C7.0
Pathway Standard
Demonstrate an understanding of the essential aspects of the lodging industry.
C8.0
Pathway Standard
Interpret the basics of global and domestic physical and cultural geography in relation to the hospitality, tourism, and recreation industry.
C9.0
Pathway Standard
Apply the basic processes of making reservations, ticketing, and developing travel itineraries.
C10.0
Pathway Standard
Explain the fundamental purpose and basic organizational structure of a variety of theme parks, attractions, and exhibitions.
C11.0
Pathway Standard
Illustrate the fundamentals of planning events for a diverse clientele.
C12.0
Pathway Standard
Demonstrate an understanding of the value of recreation and the fundamentals of recreational facilities and services.
A1.1
Performance Indicator
Define and compare core elements of the food science, dietetics, and nutrition industry from the supporting industries and regulatory agencies.
A1.2
Performance Indicator
Evaluate the contributions of the various segments of the industry to local, state, national, and international economies.
A1.3
Performance Indicator
Create a product depicting the different requirements and standards for employees in the industry, including education, training, licensures, and certifications.
A2.1
Performance Indicator
Find information on the primary business procedures for food science, dietetics, and nutrition organizations.
A2.2
Performance Indicator
Explain the differences and importance of the main elements in day-to-day operational procedures at various types of food-related facilities.
A2.3
Performance Indicator
Evaluate important management strategies for planning, decision making, shared responsibility, and negotiations.
A3.1
Performance Indicator
Practice industry-recommended standards for personal grooming and hygiene.
A3.2
Performance Indicator
Interpret safe and sanitary food-handling procedures as set forth by local, state, and federal health and safety codes, including reporting and dealing with violations of the food safety code.
A3.3
Performance Indicator
Produce a product that integrates the use of procedures for preventing the spread of food-borne pathogens and illness, allergens, cross-contacts, and contaminants.
A4.1
Performance Indicator
Understand the relationship of emotional, psychological, and physiological needs to food intake and natural hunger cues.
A4.2
Performance Indicator
Analyze appropriate nutrient intake, diet, and energy expenditure for individuals of different ages and with different dietary and health needs.
A4.3
Performance Indicator
Illustrate the anatomical structure and functions of the digestive system, including the biochemical processes involved in digestion, absorption, metabolism, energy balance, and food-drug interactions.
A4.4
Performance Indicator
Formulate recommended diets for different dietary and health needs.
A5.1
Performance Indicator
Explain how research-based, recognized dietary guidelines relate to nutrition, fitness, and overall wellness.
A5.2
Performance Indicator
Interpret nutritional information needed to implement and sustain change in behavior and lifestyle management.
A5.3
Performance Indicator
Analyze popular diets for recommendations that are consistent with, or contrary to, approved dietary guidelines.
A5.4
Performance Indicator
Analyze nutrient density as it relates to food quality and dietary choices for individual nutrition, fitness, and wellness goals.
A5.5
Performance Indicator
Provide examples of how social and cultural norms and barriers relate to the implementation of nutrition, fitness, and wellness changes.
A6.1
Performance Indicator
Classify the available community services, agencies, and outreach programs that provide nutrition, fitness, and wellness information and services.
A6.2
Performance Indicator
Understand the differences in services and outreach methods of community organizations that provide nutrition, fitness, and wellness information and services.
A6.3
Performance Indicator
Provide examples of the influence of cultural health-related practices and food preferences on the nutrition, fitness, and wellness of individuals.
A7.1
Performance Indicator
Identify the types of community-based and institutional programs that provide food and nutrition outreach services.
A7.2
Performance Indicator
Summarize the factors that affect the management and operation of a food service outreach program.
A7.3
Performance Indicator
Explain the training needs of an effective food service outreach staff.
A8.1
Performance Indicator
Recognize terminology, methods, and equipment used in the food science and technology industry.
A8.2
Performance Indicator
Practice safe laboratory and equipment use and maintenance procedures.
A8.3
Performance Indicator
Understand important chemical and physical changes that occur during food preparation.
A8.4
Performance Indicator
Conduct scientific experiments using the scientific method.
A8.5
Performance Indicator
Document experiments and maintain laboratory records.
A9.1
Performance Indicator
Understand the purpose, importance, and basic procedures of sensory evaluation experiments.
A9.2
Performance Indicator
Explain quality control, assurance standards, and the procedures for each used in research and development.
A9.3
Performance Indicator
Analyze research implications on food trends, value-added processing, genetic engineering, and irradiation.
A9.4
Performance Indicator
Prepare and test formulas for developing new food products.
A9.5
Performance Indicator
Test food products by using controls, variables, and random sampling.
A9.6
Performance Indicator
Create a product that explores global, logistical, ecological, and economic impacts of food production and packaging methods, including genetic engineering.
A10.1
Performance Indicator
Explain the differences between public relations, advertising, and provision of accurate information to consumers.
A10.2
Performance Indicator
Understand the methods and importance of communicating accurate information to consumers about nutrition, food safety, and food products.
A10.3
Performance Indicator
Evaluate the psychological effects of market branding, subliminal messages, and advertising on consumer choices.
A10.4
Performance Indicator
Explain the use of technical reports in preparing and disseminating information.
A10.5
Performance Indicator
Compare and contrast the influence of consumer trends and expectations on product development and marketing.
B1.1
Performance Indicator
Define and compare core elements of the food service and hospitality industry from various supporting industries.
B1.2
Performance Indicator
Understand how the various segments of the industry contribute to, and impact, local, state, national, and international economies, cultures, and the environment.
B1.3
Performance Indicator
Explain the relationship between industry trends and local, state, national, and international economic trends.
B1.4
Performance Indicator
Research the advantages and disadvantages of the working conditions of various careers in the food service and hospitality industry.
B2.1
Performance Indicator
Identify the causes, prevention, and treatment of common accidents and the reporting procedures involved.
B2.2
Performance Indicator
Practice the basic procedures for the safety of employees and guests, including the procedures for emergency situations.
B2.3
Performance Indicator
Understand the role of the California Occupational Safety and Health Administration, the Environmental Protection Agency, and other agencies in regulating practices in the food service and hospitality industry.
B2.4
Performance Indicator
Understand the source and purpose of information in the Material Safety Data Sheets (MSDS) and know the proper use of personal protective equipment (PPE).
B3.1
Performance Indicator
Employ the standards of personal grooming and hygiene required by local, state, and federal health and safety codes.
B3.2
Performance Indicator
Understand basic local, state, and federal sanitation regulations as they pertain to food production and service.
B3.3
Performance Indicator
Explain the types of food contamination, the potential causes, including cross-contamination, and methods of prevention.
B3.4
Performance Indicator
Practice safe and sanitary procedures in all food handling, including food receiving, storage, production, service, and cleanup.
B3.5
Performance Indicator
Understand the essential principles of Hazard Analysis Critical Control Points, including the use of flowcharts.
B3.6
Performance Indicator
Understand the purpose and process of required industry certification (e.g., ServSafe, California Food Handlers Card).
B4.1
Performance Indicator
Understand the responsibilities of management, such as ensuring safe work practices and conditions and complying with important laws and regulations that affect employment, such as wage and hour laws, tenant status, and accommodation of minors.
B4.2
Performance Indicator
Understand the importance of specific human resource practices and procedures that address workplace diversity, harassment, personal safety, and discrimination.
B4.3
Performance Indicator
Interpret the differences in goals and organizational management of various food service businesses.
B4.4
Performance Indicator
Understand the relationship of effective management and business procedures to important outcomes, such as profitability, productivity, workplace atmosphere, consumer and guest satisfaction, and business growth.
B4.5
Performance Indicator
Design and interpret business plans including: the mission, vision, target market, location, financing, and the community and ecological context of the business.
B5.1
Performance Indicator
Apply the procedures for cleaning and maintaining facilities and equipment and the importance of preventive maintenance and the use of nontoxic and less toxic materials.
B5.2
Performance Indicator
Recognize the types of materials and supplies used in the maintenance of facilities, including the identification of the hazardous environmental and physical properties of chemicals and the use of Material Safety Data Sheets (MSDS).
B5.3
Performance Indicator
Practice the procedures for maintaining inventories: ordering food, equipment, and supplies; and storing and restocking supplies.
B5.4
Performance Indicator
Understand the relationship between facilities management and profit and loss, including the costs of resource consumption, breakage, theft, supplies use, and decisions for repairs or replacement.
B5.5
Performance Indicator
Understand how various departments in a food service facility contribute to the economic success of a business.
B5.6
Performance Indicator
Prioritize tasks and plan work schedules based on budget and personnel.
B6.1
Performance Indicator
Use, maintain, and store the tools, utensils, equipment, and appliances safely and appropriately for preparing a variety of food items.
B6.2
Performance Indicator
Apply the principle of mise en place, including the placement and order of use of ingredients, equipment, tools, and supplies.
B6.3
Performance Indicator
Prepare food by using the correct terminology, food safety, techniques, and procedures specified in recipes and formulas.
B6.4
Performance Indicator
Plan and follow a food production schedule, including timing and prioritizing of tasks and activities.
B6.5
Performance Indicator
Evaluate the qualities and properties of food items and ingredients used in food preparation.
B6.6
Performance Indicator
Design plating techniques, including accurate portioning and aesthetic presentation skills.
B6.7
Performance Indicator
Develop a food preparation plan using forecasting and cross-utilization of products to maximize profit and eliminate waste.
B7.1
Performance Indicator
Use, maintain, and store the tools, utensils, equipment, and appliances safely and appropriately for preparing, serving, and storing baked goods, pastries, and desserts.
B7.2
Performance Indicator
Apply the principle of mise en place, including the placement and order of use of the ingredients, equipment, tools, and supplies unique to baking and pastry production.
B7.3
Performance Indicator
Produce baked goods, pastries, and desserts by using the correct terminology, food safety, techniques, procedures, and various finishing techniques.
B7.4
Performance Indicator
Evaluate the qualities and properties of food items and ingredients used for baked goods, pastries, and desserts.
B7.5
Performance Indicator
Understand packaging and merchandising techniques to feature seasonal and standard bakery products.
B7.6
Performance Indicator
Develop a plan using forecasting and cross-utilization of products to maximize profit and eliminate waste.
B8.1
Performance Indicator
Analyze the importance of customer service to the success of the food service establishment.
B8.2
Performance Indicator
Demonstrate the concept of exceptional customer service and know ways of anticipating the needs and desires of customers to exceed their expectations.
B8.3
Performance Indicator
Recognize common customer complaints and the service solutions for preventing or resolving complaints.
B8.4
Performance Indicator
Understand the roles of management and employees in effectively meeting the needs of culturally, generationally diverse, special needs customers.
B8.5
Performance Indicator
Interact with customers in a positive, responsive, and professional manner.
B9.1
Performance Indicator
Differentiate the required duties of various positions, including those of the host/hostess, wait staff, bus person, and others related to opening, closing, change-of-shift, and preparatory work.
B9.2
Performance Indicator
Apply the concept of mise en place in relation to food and beverage service.
B9.4
Performance Indicator
Practice safe, efficient, and proper procedures for setting, serving, maintaining, and busing tables.
B9.4
Performance Indicator
Practice proper techniques for customer service, including greeting, seating, presenting and explaining menu items, and taking customer orders.
B9.5
Performance Indicator
Integrate appropriate, effective, and efficient techniques for writing food and beverage orders, relaying orders to the kitchen, coordinating and assembling food orders, and preparing and presenting checks to customers.
B9.6
Performance Indicator
Apply procedures for handling cash transactions, converting currency, and identifying counterfeit currency.
B9.7
Performance Indicator
Apply the procedures for handling noncash transactions including: credit cards, debit cards, ATM cards, money orders, personal checks, coupons, discounts, and online transactions.
B9.8
Performance Indicator
Conduct all financial transactions in an accurate, professional, and ethical manner, including gratuities.
B9.9
Performance Indicator
Produce a product that identifies and explains the impact of theft on the food service and hospitality industry.
B10.1
Performance Indicator
Apply basic nutritional principles and know how to use food preparation techniques that conserve nutrients.
B10.2
Performance Indicator
Interpret nutritional or ingredient information from food labels and fact sheets and analyze menu items to meet the dietary needs of individuals.
B10.3
Performance Indicator
Create nutritious, creative, and profitable menus in accord with availability and demand.
B11.1
Performance Indicator
Understand the customer's perception of value and its relationship to profit and loss.
B11.2
Performance Indicator
Understand the components of a profit and loss statement emphasizing food and labor costs.
B11.3
Performance Indicator
Utilize the practices of reduce, reuse, and recycle to maximize profits.
B11.4
Performance Indicator
Understand the importance and structure of standardized systems, such as the Uniform System of Accounts for Restaurants.
B11.5
Performance Indicator
Evaluate the importance of the menu as the primary source of revenue generation and cost control.
B11.6
Performance Indicator
Calculate recipe costs and pricing per portion and compare the cost per cover to the theoretical cost.
B12.1
Performance Indicator
Recognize methods to develop and maintain long-term customer relations.
B12.2
Performance Indicator
Identify the major market segments of the industry and understand how marketing principles and procedures can be applied to target audiences.
B12.3
Performance Indicator
Understand basic marketing principles for maximizing revenue based on supply and demand and competition.
B12.4
Performance Indicator
Understand the value of advertising, public relations, social networking, and community involvement.
B12.5
Performance Indicator
Research the various types of entrepreneurial opportunities in the food service industry.
B12.6
Performance Indicator
Design marketing strategies, including branding, benchmarking, and promotional selling and upgrading and their effect on profits.
C1.1
Performance Indicator
Define and compare core elements of the hospitality, tourism, and recreation industry from those of various supporting industries.
C1.2
Performance Indicator
Analyze the working conditions of various careers in the hospitality, tourism, and recreation industry.
C1.3
Performance Indicator
Analyze the impact and contributions of various segments of the industry on local, state, national, and international economies and cultures, and the environment.
C1.4
Performance Indicator
Compare and contrast the relationship between industry trends and local, state, national, and international economic trends.
C2.1
Performance Indicator
Interpret how the mission and goals of a business affect operations in the hospitality, tourism, and recreation industry.
C2.2
Performance Indicator
Understand the importance of specific human resource practices and procedures that address workplace diversity, harassment, personal safety, and discrimination.
C2.3
Performance Indicator
Explain common safety, security, and emergency policies and procedures used in the hospitality, tourism, and recreation industry to protect guests, visitors, and employees, such as safe work practices and conditions, confidentiality of customer information, control of keys, infectious disease control, first aid procedures, and emergency training.
C2.4
Performance Indicator
Analyze the relationship of management techniques and appropriate business procedures, such as spreadsheets for payroll and inventories, tools for budgeting, recordkeeping, and corresponding to key outcomes: profitability, productivity, positive work environment, consumer and client satisfaction, business growth, business plans, corporate social responsibility, and environmental stewardship.
C2.5
Performance Indicator
Create a product which explains the impact of main laws and regulations that affect accommodations and practices, including the requirements of the California Occupational Safety and Health Administration and the Americans with Disabilities Act, wage and hour laws, tenant status, and accommodation of minors.
C3.1
Performance Indicator
Analyze the importance of guest services to the success of the industry.
C3.2
Performance Indicator
Demonstrate the concept of exceptional guest service.
C3.3
Performance Indicator
Anticipate the needs, desires, and interests of guests in order to exceed their expectations by implementing total quality management practices (TQM).
C3.4
Performance Indicator
Recognize common guest complaints and the service solutions for preventing or resolving them.
C3.5
Performance Indicator
Understand the roles of management and employees in effectively meeting the needs of culturally and generationally diverse guests and special needs customers.
C3.6
Performance Indicator
Interact with guests in a positive, responsive, and professional manner.
C4.1
Performance Indicator
Recognize ways of developing and maintaining long-term guest relationships.
C4.2
Performance Indicator
Identify the major market segments of the hospitality, tourism, and recreation industry.
C4.3
Performance Indicator
Understand basic marketing principles for maximizing revenue based on supply and demand and competition.
C4.4
Performance Indicator
Understand the value of advertising, public relations, social networking, and community involvement.
C4.5
Performance Indicator
Analyze marketing strategies, including promotional selling and upgrading, and their effect on profits.
C4.6
Performance Indicator
Analyze the way in which basic marketing principles and procedures can be applied to targeting an audience, including: branding, bench marking, and promotional selling and upgrading and their effect on profits.
C5.1
Performance Indicator
Apply the procedures for cleaning, maintaining, and repairing facilities and equipment and the importance of preventive maintenance.
C5.2
Performance Indicator
Recognize the types of materials and supplies used in the maintenance of facilities, including the identification of the hazardous properties of chemicals and the use of Material Safety Data Sheets (MSDS).
C5.3
Performance Indicator
Practice procedures for maintaining inventories, requisitioning equipment and tools, and storing and restocking supplies.
C5.4
Performance Indicator
Understand the relationship between facilities management and profit and loss, including the costs of resource consumption, breakage, theft, supplies use, and decisions for repairs or replacement.
C5.5
Performance Indicator
Analyze work to be completed, prioritize tasks, and prepare a schedule to meet facility and personnel needs within an allotted budget.
C5.6
Performance Indicator
Understand how essential departments in a hospitality, tourism, and recreation business contribute to economic success.
C6.1
Performance Indicator
Apply procedures for handling cash transactions, such as balancing cash, handling cash control, converting currency, and identifying counterfeit currency.
C6.2
Performance Indicator
Apply the procedures for handling noncash transactions: credit cards, debit cards, ATM cards, money orders, personal checks, coupons, discounts, and online transactions.
C6.3
Performance Indicator
Conduct all financial transactions in an accurate, professional, and ethical manner.
C6.4
Performance Indicator
Produce a product that identifies and explains the impact of identity theft on the hospitality, tourism, and recreation industry.
C7.1
Performance Indicator
Distinguish between the segments of the lodging industry, such as motels, limited service, full service resorts, all suites, extended-stay hotels, convention hotels, boutique hotels, and bed and breakfast facilities.
C7.2
Performance Indicator
Differentiate the required duties of various positions, including those of front desk and other service providers in relation to the functions of the business: checking guests in and out, greeting, assessing needs, delivering services, and closing the transaction.
C7.3
Performance Indicator
Understand the internal hierarchy and departmental interrelationships of lodging establishments.
C7.4
Performance Indicator
Compare the types of food service offered at various lodging facilities.
C8.1
Performance Indicator
Understand fundamental ways in which physical geography, culture, and politics, affect local economies and world travel and tourism.
C8.2
Performance Indicator
Create a product using types of basic information that international travelers need, including physical geography, time zones, International Date Line, rights and responsibilities, laws, insurance, emergency services, and customs.
C9.1
Performance Indicator
Interpret the costs and other travel considerations involved in creating itineraries to meet client needs, including types of travel, types of fares, basic fare codes, costs, penalty charges, and types of accommodations.
C9.2
Performance Indicator
Evaluate important travel information, including insurance needs, vehicle rentals, passports, visas, and health documents, as well as how to plan specialty tour packages to fit client needs.
C9.3
Performance Indicator
Classify the characteristics and configurations of common air and rail carriers, cruise ships, and attractions, including the most frequently used codes and terminology for ports of travel.
C9.4
Performance Indicator
Understand the basic purpose, function, and operation of various travel systems and authorities, including the Airline Reporting Corporation, the Federal Aviation Administration, the major centralized reservation systems, and the Computerized Reservation System.
C9.5
Performance Indicator
Research the role and importance of online reservation services to marketing and profitability.
C10.1
Performance Indicator
Understand how the various internal departments of theme parks, attractions, or exhibitions interrelate and support each other.
C10.2
Performance Indicator
Understand the internal hierarchy and departmental relationships of theme parks, attractions, or exhibitions.
C10.3
Performance Indicator
Analyze the ways in which the purposes of various industries; entertainment, education, and community relations affect their financial structure.
C10.4
Performance Indicator
Compare the purposes, implications, and strategies of special promotions, such as season passes, multiple-day visits, retail items, and discount coupons.
C11.1
Performance Indicator
Explain the purposes and target audiences of various venues.
C11.2
Performance Indicator
Demonstrate the essential procedures for planning, promoting, publicizing, coordinating, and evaluating a program or event.
C11.3
Performance Indicator
Understand how to establish business relationships with a variety of locations, food suppliers, and other vendors.
C11.4
Performance Indicator
Demonstrate procedures for setting up facilities, equipment, and supplies.
C11.5
Performance Indicator
Develop schedules, registration tools, event materials, and programs.
C11.6
Performance Indicator
Plan special events (e.g., meetings, trade shows, fairs, conferences) based on specific themes, budgets, agendas, space and security needs, and itineraries.
C12.1
Performance Indicator
Recognize the variety of parklands, wilderness areas, and waterways available for recreation.
C12.2
Performance Indicator
Explain the outdoor recreational opportunities that promote physical and mental health.
C12.3
Performance Indicator
Understand how the needs of various clients may be met through appropriate outdoor recreational activities, outdoor experiences, special tours, and environmentally responsible education.
C12.4
Performance Indicator
Evaluate the requirements of outdoor recreational businesses, including benefits, risks, required skills, and costs.
C12.5
Performance Indicator
Explore the departments, functions, and restrictions of public and private parks and recreational facilities and the outdoor recreational programs they offer.
C12.6
Performance Indicator
Create a product describing the types of insurance, licenses, and permits needed for the operation and management of various popular outdoor activities.
Framework metadata
- Source document
- CTE Model Curriculum Standards: Hospitality, Tourism, and Recreation (2013)
- License
- CC BY 3.0 US
- Normalized subject
- Career Education