Anticipate the needs, desires, and interests of guests in order to exceed their expectations by implementing total quality management practices (TQM).
Standard detail
C3.3
Performance Indicator
Depth 3Parent ID: D9B69A2D0CF94EFDB85773F5F77A4FD1Standard set: Hospitality, Tourism, and Recreation
Original statement
Quick facts
- Statement code
- C3.3
- List ID
- C3.3
- Standard ID
- 6DC169931FDC44AFBF8E9AB1C6BA6E16
- ASN identifier
- S2543734
- Subject
- CTE (2013-)
- Grades
- 08, 09, 10, 11, 12
- Ancestor IDs
- D9B69A2D0CF94EFDB85773F5F77A4FD1956BFF752FB543AC98FAF65CF14F2D6C40928400801F444BA664B2C545922DD5
- Source document
- CTE Model Curriculum Standards: Hospitality, Tourism, and Recreation (2013)
- License
- CC BY 3.0 US