Interpret the needs and wants of guests throughout the guest experience cycle and the importance of satisfying and exceeding their expectations.
Standard detail
4.01.B
Depth 2Parent ID: A2B2CA6CBFEC4166B9D879CAA6FEB4D0Standard set: Hospitality and Tourism Management I (2024)
Original statement
Quick facts
- Statement code
- 4.01.B
- List ID
- B
- Standard ID
- 9CCFC9CC368B4A08A49B0CD34DE42CD9
- Subject
- CTE (2023-)
- Grades
- 09, 10, 11, 12
- Ancestor IDs
- A2B2CA6CBFEC4166B9D879CAA6FEB4D04319F208C4AB4169A88A04AD7C23F2A0
- License
- CC BY 4.0 US