Practice effective verbal, nonverbal, written, and electronic communication skills for working with customers, employees, dispatchers, wholesalers, and retailers. Demonstrate the ability to listen attentively, speak courteously and respectfully, discuss client ideas/vision, resolve conflicts, and respond to customer objections or complaints to the customer’s satisfaction.
Standard detail
3
Depth 1Parent ID: C445B24FBDC045FA9503C2C3A4FE14DAStandard set: Supply Chain Management II
Original statement
Quick facts
- Statement code
- 3
- List ID
- 3
- Standard ID
- 9E793C6EE9CA4BF1A417C8DD2A2E0113
- Subject
- CTE (2020-)
- Grades
- 11, 12
- Ancestor IDs
- C445B24FBDC045FA9503C2C3A4FE14DA
- Source document
- Supply Chain Management II
- License
- CC BY 4.0 US