Grade 11 - Tourism

TOURISM 11

Curricular Competency

Content

Big Ideas

Applied Design

Understanding context

Defining

Ideating

Prototyping

Testing

Making

Sharing

Applied Skills

Applied Technologies

Services and products can be designed through consultation and collaboration.

Personal design choices require the evaluation and refinement of skills.

Tools and technologies can influence communications and relationships.

Engage in consumer-centred research and empathetic observation

Establish a point of view for a chosen design opportunity

Identify potential consumers, intended impact, and possible unintended negative consequences for a chosen tourism design opportunity

Identify criteria for success, constraints, and possible unintended negative consequences

Identify gaps to explore in the tourism industry

Generate ideas and enhance others’ ideas to create possibilities

Critically analyze how competing social, ethical, and community factors may impact design

Screen ideas against criteria and constraints, and prioritize them for prototyping

Collaborate with potential consumers throughout the design process when possible

Identify and use a variety of sources of inspiration and information

Compare, select, and employ techniques that facilitate a given task or process

Develop a product plan and/or service plan that includes key stages and resources

Identify and obtain critical feedback from multiple sources, both initially and over time

Based on feedback received and evaluated, make changes to product and/or service plan or processes as needed

Identify tools, technologies, materials, processes, and time needed for development and implementation

Use project management processes when working individually or collaboratively to coordinate processes

Share progress to increase opportunities for feedback, collaboration, and, if applicable, marketing

Decide on how and with whom to share or promote their product or service, their creativity, and, if applicable, their intellectual property

Critically reflect on their design thinking and processes, and identify new design goals

Assess their ability to work effectively, both individually and collaboratively

Apply safety procedures for themselves, co-workers, and consumers in both physical and digital environments

Identify and assess skills needed for design interests, and develop specific plans to learn or refine them over time

Demonstrate the ability to apply a framework for problem solving

Explore existing, new, and emerging tools, technologies, and systems and evaluate their suitability for the task at hand

Evaluate impacts, including unintended negative consequences, of choices made about technology use

Analyze the role and personal, interpersonal, social, and environmental impacts of technologies in societal change

Examine how cultural beliefs, values, and ethical positions affect the development and use of technologies

design for tourism and hospitality services and products

consumer types

factors that influence tourism products and services and consumer choices

evolving sectors of the tourism industry in a changing marketplace

economic influence of tourism

characteristics of services as distinct from goods

local factors in the evolution of tourism over time

agencies that influence the development, management, and marketing of tourism products, services, and destinations

marketing considerations and strategies for industry management

marketing through evolving industry technologies

First Peoples tourism and the local/provincial market and economy

cultural sensitivity and etiquette, including ethics of cultural appropriation

hospitality and communication skills to interact effectively with local and international tourists

event planning, coordination, and facilitation skills

interpersonal and public relations skills to promote products or services and to interact with potential customers

career options in marketing and promotions