identify and describe the fundamental principles of customer service (e.g., reliability, accountability, caring, responsiveness);
Standard detail
11.D2.2
Depth 2Parent ID: 196F9BFDC685412BADBF8473DB210A0DStandard set: Grade 11 - Hospitality and Tourism TFJ3E (2009)
Original statement
Quick facts
- Statement code
- 11.D2.2
- List ID
- b
- Standard ID
- 0C47CAAD7F92403DB27CBD6C663A2DA5
- Subject
- Technological Education
- Grades
- 11
- Ancestor IDs
- 196F9BFDC685412BADBF8473DB210A0DA84399D057B143788C12646499F16F0F
- Source document
- Grade 11 - Hospitality and Tourism TFJ3E (2009)
- License
- CC BY 4.0 US