Guest Operations: Apply guest experience-management principles and knowledge of the guest life cycle and guest management systems to service lodging guests consistently to meet or exceed brand and customer expectations.
Standard detail
8.2
Depth 1Parent ID: 8E02068C8E534CE580AA9C1314771CB0Standard set: Hospitality and Tourism
Original statement
Quick facts
- Statement code
- 8.2
- List ID
- 2
- Standard ID
- BA8B77F6A3344A3BB5D051D9CE556192
- Subject
- CTE
- Grades
- 07, 08, 09, 10, 11, 12
- Ancestor IDs
- 8E02068C8E534CE580AA9C1314771CB0
- License
- CC BY 4.0 US