Standard detail

2.6.8

Depth 2Parent ID: 36DBF3E480EA49038F5CE9557B19D05AStandard set: Hospitality and Tourism

Original statement

Identify and deliver on opportunities to make a difference in the customer experience (i.e., positive moments of truth).

Statement code: 2.6.8
List ID: 8
Standard ID: BB8CA7CAC8D244D285151048F7438B22
Subject: CTE
Grades: 07, 08, 09, 10, 11, 12
Ancestor IDs: 36DBF3E480EA49038F5CE9557B19D05A
51171BE9A17841E3B7700B4D9CBA4862
Source document: Hospitality and Tourism Career Field Technical Content Standards
License: CC BY 4.0 US