Identify the types of outcomes possible during guest recovery and the impact of proactive guest experience management on realizing a positive outcome.
Standard detail
2.2.5
Depth 2Parent ID: 2254244D9D554C979C7A52FDF5BC1917Standard set: Hospitality and Tourism
Original statement
Quick facts
- Statement code
- 2.2.5
- List ID
- 5
- Standard ID
- E2EBC226491E460B918D4947AD5EF094
- Subject
- CTE
- Grades
- 07, 08, 09, 10, 11, 12
- Ancestor IDs
- 2254244D9D554C979C7A52FDF5BC191751171BE9A17841E3B7700B4D9CBA4862
- License
- CC BY 4.0 US