Standard detail

2.2.4

Depth 2Parent ID: 2254244D9D554C979C7A52FDF5BC1917Standard set: Hospitality and Tourism

Original statement

Explain the factors that shape customer expectations of a particular service and how subjective and objective elements of service quality can be assessed.

Quick facts

Statement code: 2.2.4
List ID: 4
Standard ID: 0E6CEBE8CF6F4F03AD1C3B999308EA71
Subject: CTE
Grades: 07, 08, 09, 10, 11, 12
Ancestor IDs: 2254244D9D554C979C7A52FDF5BC1917
51171BE9A17841E3B7700B4D9CBA4862
Source document: Hospitality and Tourism Career Field Technical Content Standards
License: CC BY 4.0 US