Analyze customer service skills to ensure quality service and guest satisfaction and the impact of poor service to an operations budget
Standard detail
12.2.3
Depth 2Parent ID: D3F88B4B89374A439427A9D693A0F536Standard set: Foundations of Travel and Tourism - Hospitality and Tourism Career Cluster - Course KCCMS #: 34053
Original statement
Quick facts
- Statement code
- 12.2.3
- List ID
- 3
- Standard ID
- 58A1CE6CBEC043AFB326B8423B8D5E0B
- Subject
- CTE
- Grades
- VocationalTraining
- Ancestor IDs
- D3F88B4B89374A439427A9D693A0F53682A7766D798B471993B18778047300EE
- Source document
- HOSPITALITY AND TOURISM CAREER CLUSTER DESIGN Restaurant & Event Management Pathway – CIP Code 12.0504(17-18)
- License
- CC BY 4.0 US