Identify techniques of appropriate phone etiquette (i.e., answering, placing on hold, recording messages, transferring and complaint telephone calls).
Standard detail
04.06
Depth 1Parent ID: 353B8854F3514288B2CBA921A6F1CD5CStandard set: Hospitality & Tourism (2024): Introduction to Hospitality and Tourism
Original statement
Quick facts
- Statement code
- 04.06
- List ID
- 6
- Standard ID
- 79CFBEE7D03D4FEDAC0FB809FD5B671E
- Subject
- CTE
- Grades
- 09, 10, 11, 12
- Ancestor IDs
- 353B8854F3514288B2CBA921A6F1CD5C
- Source document
- Hospitality and Tourism Management
- License
- CC BY 4.0 US