Describe positive guest/client relations and identify circumstances that lead to negative customer experiences.
Standard detail
04.04
Depth 1Parent ID: 353B8854F3514288B2CBA921A6F1CD5CStandard set: Hospitality & Tourism (2024): Introduction to Hospitality and Tourism
Original statement
Quick facts
- Statement code
- 04.04
- List ID
- 4
- Standard ID
- D14FFBA87B2946AE8B2F1239BB9BD3D7
- Subject
- CTE
- Grades
- 09, 10, 11, 12
- Ancestor IDs
- 353B8854F3514288B2CBA921A6F1CD5C
- Source document
- Hospitality and Tourism Management
- License
- CC BY 4.0 US