Standard set
Medical Assisting
Standards
Showing 377 of 377 standards.
Content Area I-IV
(Skills)
Psychomotor
Content Area II: Applied Mathematics
Content Area III: Infection Control
Content Area IV: Nutrition
Content Area V: Concepts of Effective Communication
Content Area VI: Administrative Functions
Content Area VII: Basic Practice Finances
Content Area VIII: Third-Party Reimbursement
Area IX: Procedural and Diagnostic Coding
Content Area X: Legal Implications
Content Area XI: Ethical and Professional Considerations
Content Area XII: Protective Practices
(Knowledge)
Cognitive
I.C
Anatomy, Physiology, & Pharmacology
I.P
Anatomy, Physiology, & Pharmacology
(Knowledge)
Cognitive
II.C
Applied Mathematics
(Skills)
Psychomotor
II.P
Applied Mathematics
(Knowledge)
Cognitive
III.C
Infection Control
(Skills)
Psychomotor
III.P
Infection Control
(Knowledge)
Cognitive
IV. C
Nutrition
(Skills)
Psychomotor
IV. P
Nutrition
(Knowledge)
Cognitive
V.C
Concepts of Effective Communication
(Skills)
Psychomotor
V.P.
Concepts of Effective Communication
(Knowledge)
Cognitive
VI.C
Administrative Functions
(Skills)
Psychomotor
VI.P
Administrative Functions
(Knowledge)
Cognitive
VII.C
Basic Practice Finances
(Skills)
Psychomotor
VII.P
Basic Practice Finances
(Knowledge)
Cognitive
VIII.C
Third-Party Reimbursement
(Skills)
Psychomotor
VIII.P
Third-Party Reimbursement
(Knowledge)
Cognitive
IX.C
Procedural and Diagnostic Coding
(Skills)
Psychomotor
IX.P
Procedural and Diagnostic Coding
(Knowledge)
Cognitive
X.C
Legal Implications
(Skills)
Psychomotor
X.P
Legal Implications
(Knowledge)
Cognitive
XI.C
Ethical and Professional Considerations
(Skills)
Psychomotor
XI.P
Ethical and Professional Considerations
(Knowledge)
Cognitive
XII.C
Protective Practices
(Skills)
Psychomotor
XII.P
Protective Practices
AFFECTIVE SKILLS
I.C.1
Identify structural organization of the human body
I.C.2
Identify body systems*
I.C.3
Identify:
I.C.4
Identify major organs in each body system*
I.C.5
Identify the anatomical location of major organs in each body system*
I.C.6
Identify the structure and function of the human body across the life span
I.C.7
Identify the normal function of each body system*
I.C.8
Identify common pathology related to each body system* including:
I.C.9
Identify Clinical Laboratory Improvement Amendments (CLIA) waived tests associated with common diseases
I.C.10
Identify the classifications of medications including:
I.C.11
Identify quality assurance practices in healthcare
I.C.12
Identify basic principles of first aid
I.C.13
Identify appropriate vaccinations based on an immunization schedule.
Body systems must include, but are not limited to, the following: Circulatory, Digestive, Endocrine, Integumentary, Lymphatic, Muscular, Nervous, Sensory, Reproductive, Respiratory, Skeletal, and Urinary.
I.P.1
Accurately measure and record
I.P.2
Perform the following procedures:
I.P.3
Perform patient screening following established protocols
I.P.4
Verify the rules of medication administration:
I.P.5
Select proper sites for administering parenteral medication
I.P.6
Administer oral medications
I.P.7
Administer parenteral (excluding IV) medications
I.P.8
. Instruct and prepare a patient for a procedure or a treatment
I.P.9
Assist provider with a patient exam
I.P.10
Perform a quality control measure
I.P.11
Collect specimens and perform:
I.P.12
Provide up-to-date documentation of provider/professional level CPR
I.P.13
Perform first aid procedures
II.C.1
Define basic units of measurement in:
II.C.2
Identify abbreviations used in calculating medication dosages
II.C.3
Identify normal and abnormal results as reported in:
II.P.1
Calculate proper dosages of medication for administration
II.P.2
Record laboratory test results into the patient’s record
II.P.3
Document on a growth chart
II.P.4
Apply mathematical computations to solve equations
II.P.5
Convert among measurement systems
III.C.1
Identify major types of infectious agents
III.C.2
Identify the infection cycle including:
III.C.3
Identify the following as practiced within an ambulatory care setting:
III.C.4
Identify methods of controlling the growth of microorganisms
III.C.5
Identify the principles of standard precautions
III.C.6
Identify personal protective equipment (PPE)
III.C.7
Identify the implications for failure to comply with Centers for Disease Control (CDC) regulations in healthcare settings
III.P.1
Participate in bloodborne pathogen training
III.P.2
Select appropriate barrier/personal protective equipment (PPE)
III.P.3
Perform handwashing
III.P.4
Prepare items for autoclaving
III.P.5
Perform sterilization procedures
III.P.6
Prepare a sterile field
III.P.7
Perform within a sterile field
III.P.8
Perform wound care
III.P.9
Perform dressing change
III.P.10
Demonstrate proper disposal of biohazardous material
IV. C.1
Identify dietary nutrients including:
IV. C.2
Identify the function of dietary supplements
IV. C.3
Identify the special dietary needs for:
IV. C.4
Identify the components of a food label
IV. P.1
Instruct a patient regarding a dietary change related to patient’s special dietary needs
V.C.1
Identify types of verbal and nonverbal communication
V.C.2
Identify communication barriers
V.C.3
Identify techniques for overcoming communication barriers
V.C.4
Identify the steps in the sender-receiver process
V.C.5
Identify challenges in communication with different age groups
V.C.6
Identify techniques for coaching a patient related to specific needs
V.C.7
Identify different types of electronic technology used in professional communication
V.C.8
Identify the following related to body systems*:
V.C.9
Identify the principles of self-boundaries
V.C.10
Identify the role of the medical assistant as a patient navigator
V.C.11
Identify coping mechanisms
V.C.12
Identify subjective and objective information
V.C.13
Identify the basic concepts of the following theories of:
V.C.14
Identify issues associated with diversity as it relates to patient care
V.C.15
Identify the medical assistant’s role in telehealth
Body systems must include, but are not limited to, the following: Circulatory, Digestive, Endocrine, Integumentary, Lymphatic, Muscular, Nervous, Sensory, Reproductive, Respiratory, Skeletal, and Urinary.
V.P.1
Respond to nonverbal communication
V.P.2
Correctly use and pronounce medical terminology in health care interactions
V.P.3
Coach patients regarding:
V.P.4
Demonstrate professional telephone techniques
V.P.5
Document telephone messages accurately
V.P.6
Using technology, compose clear and correct correspondence
V.P.7
Use a list of community resources to facilitate referrals
V.P.8
Participate in a telehealth interaction with a patient
VI.C.1
Identify different types of appointment scheduling methods
VI.C.2
Identify critical information required for scheduling patient procedures
VI.C.3
Recognize the purpose for routine maintenance of equipment
VI.C.4
Identify steps involved in completing an inventory
VI.C.5
Identify the importance of data back-up
VI.C.6
Identify the components of an Electronic Medical Record, Electronic Health Record, and Practice Management system
VI.P.1
Manage appointment schedule using established priorities
VI.P.2
Schedule a patient procedure
VI.P.3
Input patient data using an electronic system
VI.P.4
Perform an inventory of supplies
VII.C.1
Define the following bookkeeping terms:
VII.C.2
Identify precautions for accepting the following types of payments:
VII.C.3
Identify types of adjustments made to patient accounts including:
VII.C.4
Identify patient financial obligations for services rendered
VII.P.1
Perform accounts receivable procedures to patient accounts including posting:
VII.P.2
Input accurate billing information in an electronic system
VII.P.3
Inform a patient of financial obligations for services rendered
VIII.C.1
Identify:
VIII.C.2
Identify managed care requirements for patient referral
VIII.C.3
Identify processes for:
VIII.C.4
Identify fraud and abuse as they relate to third party reimbursement
VIII.C.5
Define the following:
VIII.C.6
Identify the purpose and components of the Explanation of Benefits (EOB) and Remittance Advice (RA) Statements
VIII.P.1
Interpret information on an insurance card
VIII.P.2
Verify eligibility for services
VIII.P.3
Obtain precertification or preauthorization with documentation
VIII.P.4
Complete an insurance claim form
VIII.P5
Assist a patient in understanding an Explanation of Benefits (EOB)
IX.C.1
Identify the current procedural and diagnostic coding systems, including Healthcare Common Procedure Coding Systems II (HCPCS Level II)
IX.C.2
Identify the effects of:
IX.C.3
Define medical necessity
IX.C.1
Perform procedural coding
IX.C.2
Perform diagnostic coding
IX.C.3
Utilize medical necessity guidelines
X.C.1
Identify scope of practice and standards of care for medical assistants
X.C.2
Identify the provider role in terms of standard of care.
X.C.3
Identify components of the Health Insurance Portability & Accountability Act (HIPAA)
X.C.4
Identify the standards outlined in The Patient Care Partnership
X.C.5
Identify licensure and certification as they apply to healthcare providers
X.C.6
Identify criminal and civil law as they apply to the practicing medical assistant
X.C.7
Define:
X.C.8
Identify the purpose of medical malpractice insurance
X.C.9
Identify legal and illegal applicant interview questions
X.C.10
Identify:
X.C.11
Identify the process in compliance reporting:
X.C.12
Identify compliance with public health statutes related to:
X.C.13
Define the following medical legal terms:
X.P.1
Locate a state’s legal scope of practice for medical assistants
X.P.2
Apply HIPAA rules in regard to:
X.P.3
Document patient care accurately in the medical record
X.P.4
Complete compliance reporting based on public health statutes
X.P.5
Report an illegal activity following the protocol established by the healthcare setting
X.P.6
Complete an incident report related to an error in patient care
XI.C.1
Define:
XI.C.2
Identify personal and professional ethics
XI.C.3
Identify potential effects of personal morals on professional performance
XI.C.4
Identify professional behaviors of a medical assistant
XI.P.1
Demonstrate professional response(s) to ethical issues
XII.C.1
Identify workplace safeguards
XII.C.2
Identify safety techniques that can be used in responding to accidental exposure to:
XII.C.3
Identify fire safety issues in an ambulatory healthcare environment
XII.C.4
Identify emergency practices for evacuation of a healthcare setting
XII.C.5
Identify the purpose of Safety Data Sheets (SDS) in a healthcare setting
XII.C.6
Identify processes for disposal of a. biohazardous waste and b. chemicals
XII.C.7
Identify principles of:
XII.C.8
Identify critical elements of an emergency plan for response to a natural disaster or other emergency
XII.C.9
Identify the physical manifestations and emotional behaviors on persons involved in an emergency
XII.P.1
Comply with safety practices
XII.P.2
Demonstrate proper use of:
XII.P.3
Use proper body mechanics
XII.P.4
Evaluate an environment to identify unsafe conditions
Demonstrate critical thinking skills
Reassure patients
Demonstrate empathy for patients’ concerns
Demonstrate active listening
Respect diversity
Recognize personal boundaries
Demonstrate tactfulness
Demonstrate self-awareness
I.C.3a
body planes
I.C.3b
directional terms
I.C.3c
quadrants
I.C.3d
body cavities
I.C.8a
signs
I.C.8b
symptoms
I.C.8c
etiology
I.C.8
diagnostic measures
I.C.8e
treatment modalities
indications for use
desired effects
side effects
adverse reactions
blood pressure
temperature
pulse
respirations
height
weight (adult and infant)
length (infant)
head circumference (infant)
oxygen saturation
electrocardiography
venipuncture
capillary puncture
pulmonary function testing
right patient
right medication
right dose
right route
right time
right documentation
CLIA waived hematology test
CLIA waived chemistry test
CLIA waived urinalysis
CLIA waived immunology test
CLIA waived microbiology test
bleeding
diabetic coma or insulin shock
stroke
seizures
environmental emergency
syncope
the metric system
the household system
graphs
tables
the infectious agent
reservoir
susceptible host
means of transmission
portals of entry
portals of exit
medical asepsis
surgical asepsis
sharps
regulated wastes
carbohydrates
fat
protein
minerals
electrolytes
vitamins
fiber
water
weight control
diabetes
cardiovascular disease
hypertension
cancer
lactose sensitivity
gluten-free
food allergies
eating disorders
V.C.8a
medical terms
V.C.8b
abbreviations
V.C.13a
Maslow
V.C.13b
Erikson
V.C.13c
Kubler-Ross
office policies
medical encounters
charges
payments
accounts receivable
accounts payable
adjustments
end of day reconciliation
cash
check
credit card
debit card
non-sufficient funds (NSF) check
collection agency transaction
credit balance
third party
charges
payments
adjustments
types of third-party plans
steps for filing a third-party claim
verification of eligibility for services
precertification/preauthorization
tracking unpaid claims
claim denials and appeals
bundling and unbundling of codes
advanced beneficiary notice (ABN)
allowed amount
deductible
co-insurance
co-pay
upcoding
downcoding
negligence
malpractice
statute of limitations
Good Samaritan Act(s)
Uniform Anatomical Gift Act
living will/advanced directives
medical durable power of attorney
Patient Self Determination Act (PSDA)
risk management
Health Information Technology for Economic and Clinical Health (HITECH) Act
Genetic Information Nondiscrimination Act of 2008 (GINA)
Americans with Disabilities Act Amendments Act (ADAAA)
unsafe activities
errors in patient care
conflicts of interest
incident reports
communicable diseases
abuse, neglect, and exploitation
wounds of violence
informed consent
implied consent
expressed consent
patient incompetence
emancipated minor
mature minor
subpoena duces tecum
respondeat superior
res ipsa loquitur
locum tenens
defendant-plaintiff
deposition
arbitration-mediation
privacy
release of information
ethics
morals
blood
other body fluids
needle sticks
chemicals
body mechanics
ergonomics
eyewash equipment
fire extinguishers