Describe basic service skills used in hospitality and tourism industries, including welcoming and processing guests, overseeing customer comfort, and handling customer complaints.
Standard detail
19
Depth 0Standard set: Hospitality and Tourism
Original statement
Quick facts
- Statement code
- 19
- List ID
- 19
- Standard ID
- 378F86EF543143C9BD00150279CAD7B7
- Subject
- CTE
- Grades
- 09, 10, 11, 12
- Source document
- Alabama State Department of Education
- License
- CC BY 4.0 US